Terry's RV Service at 21808 Pinebrook Drive, New Caney

Reviews

• Zach Nichols

  Jul 21, 2018
  ★ ☆ ☆ ☆ ☆
  I would give this guy a 0 if I could. He was recommended by Camperland RV in Conroe. This guy is a hack job and then some. We needed our air conditioners fixed on our 5th wheel. It ONLY TOOK 6 WEEKS for him to finally get in a $20 part that i could have ordered through amazon prime and gotten it in two days, but I wanted my EXTENDED WARRANTY to cover everything. He is lazy and will make up any excuses possible. He finally showed up to fix the A/C units. He cobbled two wires together in our roof to make them work for now. He NEVER called to warranty company ahead of time to open the claim. When he called to finally make the claim after the work was done, they asked for his insurance information and business license. He was TOO LAZY or he could not provide this simple information and refused to submit this info to the warranty company. He now is trying to make me pay him $600 because he won't do his job. Not to mention he had my fiance basically holding his hand the whole time he was trying to fix our camper. This guy is a joke and a HUGE headache. He's now threatening to take me to court because I refuse to be taken advantage by him. DO NOT DO BUSINESS WITH THIS GUY PERIOD!!!!!!! HE is a SCAM ARTIST!!!!!

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